{"id":3039,"ia_identifier":"gov.ntis.a18844vnb1","programme":"ntis","naid":null,"local_identifier":null,"pin":null,"title":"Total Quality Management - The Hudiberg Briefing","year":1989,"date_raw":"1989-01-01T00:00:00Z","creator":"Department of Defense","description":"Department of Defense The Pentagon Total Quality Management - The Hudiberg Briefing A18844VNB1 - 1989 In this presentation Mr. John J. Hudiberg, former Florida Power and Light executive, addresses total quality management implementation key points include: Definition of quality (meeting the desires, needs and expectations of customers); total commitment, and much, much, much more.","licenseurl":"http://creativecommons.org/licenses/publicdomain/","collections":["FedFlix","usgovfilms","newsandpublicaffairs","fav-guidat","fav-tankertoad"],"ia_metadata":{"_rg":null,"date":"1989-01-01T00:00:00Z","year":1989,"title":"Total Quality Management - The Hudiberg Briefing","creator":"Department of Defense","credits":"Uploaded by <a href=\"http://public.resource.org/\" rel=\"ugc nofollow\">Public.Resource.Org.</a>","subject":["FedFlix","ntis.gov"],"_rg_holder":null,"collection":["FedFlix","usgovfilms","newsandpublicaffairs","fav-guidat","fav-tankertoad"],"identifier":"gov.ntis.a18844vnb1","licenseurl":"http://creativecommons.org/licenses/publicdomain/","description":"Department of Defense The Pentagon Total Quality Management - The Hudiberg Briefing A18844VNB1 - 1989 In this presentation Mr. John J. Hudiberg, former Florida Power and Light executive, addresses total quality management implementation key points include: Definition of quality (meeting the desires, needs and expectations of customers); total commitment, and much, much, much more."},"status":"us-government-work","reason":"The record names a federal body as the creating agency: Department of Defense. A work prepared by an officer or employee of the United States Government as part of that person's official duties has no US copyright (17 U.S.C. 105; before 1978, section 8 of the 1909 Act).","flags":[],"loaded_at":"2026-09-05 16:16:02.254130+00:00","downloads":767}